While on Christmas vacation in Cancun with their respective mom and dad, a true Santa believing girl and a boy are kidnapped by a rebellious Santa hater as a plot for him to get into Santa's Village on the North Pole and destroy it. The kids are saved by Santa and taken to the elf populated Santa's Village and Mrs. Claus, where they get a tour of the place, dinner and bedtime story. The Santa hater starts his sabotage.

A rowdy, unorthodox Santa Claus is fighting to save his declining business. Meanwhile, Billy, a neglected and precocious 12 year old, hires a hit man to kill Santa after receiving a lump of coal in his stocking.

Ashley has been on her own all her life. She feels even more alone this Christmas as she searches fruitlessly for a job. The seasonal cheer around her only rubs salt in her wounds as she scrapes by to support herself and her dog, Dash. But her neighbor Nick offers her a job as his assistant in the best work: helping others. There's one catch that Ashley must honor though: she can't tell anyone that her new boss is a sort of Secret Santa, helping others anonymously. Through her new job, Ashley meets Will, a writer for a business magazine who uncovers what Ashley is doing--and, more importantly, Nick's involvement. As Ashley and Nick help people in need, Ashley tries to protect Nick's secret, and her own heart, while Will must weigh the consequences of what he does.

Jamie (Jennie Garth), owner of a small-town sightseeing company, has a difficult time navigating the holidays after the death of her husband, who loved giving to others at Christmastime. She gets inspired to give an anonymous donation to a local fundraiser after seeing it on the news, and the whole town gets in the gift-giving spirit. Newscaster Scott (Cameron Mathison) comes to town to uncover the identity of the secret Santa."