Emma is a talented designer who curates handcrafted goods for her shop. The holiday season is especially busy for her and her business partner Liz, as they plan a Christmas Eve event for local artisans to showcase their work. Emma and Liz's endeavour catches the eye of a design guru and TV Host Kate Marguiles who insists on sponsoring their event to more fanfare than the shop has ever seen. Unable to resist the opportunity to showcase her shop and reluctant to spend the holidays - her beloved late mother's favorite time of the year - with her out of touch military father, Tom "the general" Emma throws herself into planning and tells The General she won't be home for Christmas much to his disappointment. When her ex-boyfriend and childhood best friend Aaron returns home after active military duty The General informs him that Emma won't be around for their Christmas Traditions. Unwilling to disappoint The General Aaron makes it his mission to get Emma home for Christmas and help her rediscover the giving spirit of the holidays.

Megan works at a diner where she's got to know Frank, an old man and a long time customer. She was supposed to marry this Christmas but her boyfriend for many years broke it off last summer and now Christmas just reminds Megan about her failed relationship. When Frank finds an old photo of himself and his first love, Claire, Megan gets the idea that they should go in search for her to keep her mind off Christmas. As a good friend Frank agrees and they travel to a town where Megan thinks Claire could be. While searching they stay at a small inn owned by Steve. Megan starts to help Steve out with small tasks as she starts to really like the small town.

It's Christmas Eve, twenty years to the day that Ethan Holt and Joyce Holt née Hollander met when they were stuck together in an elevator on the eighteenth floor for four hours in the office building where he worked and still works as a Project Manager for Bellingham Developments. While Ethan loves History teacher Joyce and their two mid-teen adopted children, biological siblings Colin and Trisha, he isn't fully invested in their lives in focusing on "his" problems, the pull within him more pronounced as Joyce, in Colin soon heading off to college, wants to go back to school herself in pursuing what was her original career goal to be a lawyer, something that Ethan dismisses. What Ethan laments is not having gotten ahead in the company in being "the good guy" as opposed to Vice-President Sean Doyle who, having started out at the same time in the company as Ethan, does a fraction of the work in cutting corners but has steadily moved up the ladder in his cutthroat attitude in focusing solely on the bottom line with no regard of the negative affects on the people with who he deals. As Ethan contemplates complying to a request by Sean to buy-out by whatever means the sole holdout stalling a development project, this request to get Sean out of a lie to President Rona Bellingham, success in this task which may secure his promotion to the executive ranks on a recommendation by Sean to Rona, Ethan pours his heart out to a train station Santa, wishing that on that day twenty years ago that he got on the elevator with Sean to make a meeting with Rona that led to Sean's promotion instead of getting on the elevator with Joyce. "Santa" grants Ethan his wish as he awakens on December 1st of this year to find himself now co-partner of the company with Sean in Rona having retired. While he has all the money and authority he has wanted, Ethan, in this alternate life, has done so Sean's way. He is also not only not married to Joyce, which means the two of them not having adopted Colin and Trisha, but that Joyce, now a crusading lawyer, is fighting him on one of the company's development projects. Ethan learns from Santa that he has until Christmas to figure out what he wants and how to achieve it, if this new life which would mean losing any memory of his past life forever.

Emma Bloom (Tobin) is given an ultimatum by her boss at Old Town Records: go home for the holidays and convince former boyfriend and national recording star Tyler Thorn (MacCaull) to sign with Old Town or find another job. While Emma is an organized assistant, her real dream is to be a singer. After quitting his label, Tyler is headed home for Christmas for the first time in years. When Emma and Tyler arrive in their hometown, they are immediately immersed in an all-hands-on-deck effort to save the annual Christmas Carol Celebration where they first sang together as kids in the choir. Turns out, a trip down Memory Lane may hit all the right notes for love.Plot summaryAdd synopsis

Leah's 30th birthday is on the same day as her brother's wedding. Her childhood crush is back in town for the wedding and he is determined to make sure her birthday does not go by the wayside.

Adam thinks marrying Gina will save his life, but to her, true love might mean divorce.

Single mom Maggie O'Donnell (Ashley Williams) is facing Christmas alone, until stranger Lucas Cavelli (Niall Matter) crashes into her life and becomes an unexpected house guest. Together, they overcome Christmas, while finding comfort in their growing bond.